✨ About The Role
- The Cloud Engineering Support Specialist II will be responsible for managing and maintaining remote monitoring and management systems.
- This role involves coordinating and monitoring infrastructure across AWS, Azure, and Google Cloud platforms.
- The specialist will manage call center operations and break/fix ticket queues to minimize downtime for clients.
- The position requires performing routine health checks and remediating any identified issues to ensure optimal performance.
- The role is entry-level, making it suitable for individuals eager to start a career in cloud engineering.
âš¡ Requirements
- The ideal candidate will have a foundational understanding of cloud technologies and a passion for technology.
- Strong problem-solving skills are essential for troubleshooting issues related to remote agents and cloud infrastructure.
- The candidate should be detail-oriented and capable of performing routine health checks to ensure client satisfaction.
- Excellent communication skills are necessary for assisting with client onboarding and offboarding processes.
- A proactive attitude towards learning and adapting to new technologies will be beneficial in this role.