✨ About The Role
- The Account Operations Specialist II will serve as the primary point of contact for resolving client issues related to vehicle sales.
- Responsibilities include coordinating sale vehicle run processes and maintaining communication with auction departments.
- The role involves building positive relationships with clients and ensuring the quality of vehicles in the sales lineup.
- The specialist will conduct condition reports and imaging audits to mitigate risks and improve vehicle value.
- The position requires adherence to Cox standards and guidelines regarding reconditioning services.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and the ability to resolve client issues effectively.
- Experience in vehicle operations or a related field will be beneficial for understanding the auction processes.
- Proficiency in Microsoft Office applications and other internal business platforms is essential for this role.
- The candidate should demonstrate effective prioritization skills and professionalism in client relationships.
- A background in vehicle inspection processes and knowledge of condition report data will be advantageous.