✨ About The Role
- This role serves as the primary point of contact for resolving client issues related to vehicle sales.
- The specialist will coordinate vehicle run processes and maintain communication with auction departments.
- Responsibilities include examining vehicles, completing estimates for reconditioning services, and conducting audits.
- The position requires educating clients on auction processes and upselling relevant products and services.
- Adherence to Cox standards and guidelines regarding reconditioning services is a key aspect of the job.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and the ability to resolve client issues effectively.
- Experience in vehicle operations or a related field is essential for understanding the complexities of the role.
- Proficiency in Microsoft Office applications, particularly Outlook and Excel, is necessary for daily tasks.
- The candidate should demonstrate excellent communication skills to foster positive relationships with clients and stakeholders.
- A detail-oriented mindset is crucial for conducting vehicle inspections and audits to ensure quality standards.