Sr. In - house Marketing Manager - St. Thomas, USVI (3 Sites)

Sr. In House Marketing Manager – St. Thomas, USVI (3 Sites)

Are you ready to take the lead in one of the most dynamic, results-driven areas of our business? As Senior Marketing Manager, you'll own the vision and execution of all In-House Marketing operations across three resort sites in the breathtaking Caribbean Region, guiding your team to deliver memorable guest experiences while driving the results that fuel our success.

This isn't just a management role, it's a chance to shape culture, mentor future leaders and directly influence the success of our resorts and sales teams. You'll be at the heart of the action, working shoulder-to-shoulder with resort and sales leadership, corporate partners and regional marketing leaders to ensure we don't just meet expectations—we exceed them.

What You'll Do

• Lead & Inspire: Recruit, hire, and develop a high-performing team of marketers. Motivate them to succeed, reward their wins and hold them accountable for excellence.
• Own the Numbers: Drive results by maintaining and improving site KPIs—including show rates, conversion and guest engagement.
• Elevate Guest Experience: Ensure every owner and guest interaction is delivered with warm, gracious, thoughtful hospitality, transforming marketing into a value-add part of their vacation.
• Problem-Solve in Real Time: Be the go-to leader for resolving tour flow challenges, guest concerns and operational obstacles.
• Partner for Success: Collaborate with Sales & Marketing Leaders and Resort Management to optimize tour flow, align priorities and adapt to new marketing programs.
• Keep Us on Track: Oversee payroll, daily reporting, tour manifests and compliance—ensuring accuracy, accountability and timeliness.
• Be the Voice of the Team: Communicate key updates, program changes and performance results with clarity and urgency.

Why This Role Matters

Your leadership is the bridge between strategy and execution. In this role, you will:

• Shape the success of three high-profile sites.
• Coach and mentor a team that thrives under strong, present leadership.
• Partner directly with resort, sales and marketing leaders, giving you visibility and influence at multiple levels.
• Build a culture of accountability, growth, and guest-first excellence.

What We're Looking For

• Leadership Experience: 2+ years of management or supervisory experience—or equivalent timeshare experience.
• Business Agility: Ability to adapt to a fast-paced, results-driven environment, balancing multiple priorities simultaneously.
• Decision Velocity: Ability to work independently, make timely decisions with confidence and take ownership of results.
• People Skills: Comfortable working with owners, guests, and salespeople alike.
• Operational Strength: Strong detail orientation, problem-solving ability, and experience with payroll/commission processes.
• Tech-Savvy: Proficiency with Microsoft Office and the ability to learn company systems quickly.
• Flexibility: Availability to work a rotating schedule of days, nights, weekends, and holidays.

Why You'll Love It Here

This is a leadership role where results are celebrated, initiative is rewarded, and your career growth is a priority. You'll work in beautiful resort settings, lead a talented team, and be recognized for driving success at the intersection of guest experience and business performance.

If you're driven, dynamic and ready to lead with purpose—this is the role for you. This is more than a job – it's a chance to lead a high-performing marketing team in one of the world's most beautiful destinations. If you're ready to make an impact, grow your career and enjoy the energy of resort life in the Caribbean, we want you on our team!

Apply today and bring your leadership to paradise!

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.