Casual Role: Travelex Customer Service Representative

Key accountabilities:

Deliver excellence in customer service and achieve individual KPIs/targets
Maximize sales and promote to all customers our Travelex product range
Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
Monitor stock levels and fully investigate overs and shorts (differences) and report
Comply with all company and location policy and procedures, including legal requirements

Your experience:

Passion for Travel and positive can-do attitude
Excellent verbal communication and written comprehension skills
Able to work independently and as a member of a team
Enjoys working with numbers and detail in a structured environment
Retail, cash-handling, and/or banking experience is desirable (but not essential)
Ability to handle routine activities with attention to accuracy and detail
A strong record of performance delivery through increased sales and/or performance against KPIs
Ability to build and manage relationships across all levels, internally and externally

At Travelex, our colleagues are our core. You will be joining a workplace that offers:

Development opportunities that will see you thrive and advance your career
Comprehensive training conducted by specialised trainers
A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more

Retail Sales Consultant