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Polish - speaking Technical Support Analyst
Help Polish-speaking customers resolve technical issues with consumer electronics on-site in Budapest
Hungary
Entry Level
1 month ago
Transcosmos
A Japanese firm specializing in outsourcing services, including call center operations, data entry, and business process outsourcing.
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Job Opportunity At Transcosmos Europe
Join Transcosmos Europe in Debrecen and become part of our expert support team helping users across Europe enjoy some of the world's most forward-thinking and eco-conscious consumer tech.
Our growing teams support customers across a variety of innovative service areas — from portable energy solutions that provide clean, off-grid power for homes and travel, to smart electric rideables that are transforming personal mobility in urban spaces.
Whether it's walking someone through Bluetooth pairing or resolving a charging issue, you'll be the trusted point of contact guiding customers through their tech experience.
Working hours: 8:30-17:00, included 1 hour break
Type: Full-time
Location: Budapest, Hungary (on-site)
What You'll Be Doing
- Answer customer inquiries in Polish via phone, chat, and email
- Troubleshoot technical issues
- Guide users through product setup, features, and best practices
- Escalate complex cases through clear internal channels
- Maintain accurate documentation of all interactions
- Follow privacy, security, and quality standards
- Collaborate with a supportive, tech-savvy team
About Transcosmos
A Japanese firm specializing in outsourcing services, including call center operations, data entry, and business process outsourcing.