Dutch Speaking Customer Service Representative

Customer Service Representative

Transcom is a global community of experts in customer experience. All curious, driven, and eager to learn, all dedicated to the world's most beloved brands. We are currently looking for a Dutch-speaking customer service representative to work closely with our client, who meticulously plans, selects, and delivers what is needed for delicious meals to millions of households in more than ten different countries worldwide.

What does it offer you?

• Experience in an international company and a multilingual team.
• Excellent atmosphere, friendly and diverse environment, and strong teamwork.
• Paid training and guidance at a reputable and established brand.
• Continuous development through our internal learning platforms and initiatives.
• Career opportunities: 90% of our managers and leaders started their careers as customer service specialists.
• Competitive salary package.
• Home office/hybrid/remote option within Hungary.
• Flexible services: Monday to Thursday from 9.00 to 17.30, with free weekends.
• Free on Dutch holidays (working on Hungarian holidays).
• Support with relocation for those coming from abroad.
• Fixed contract.

Join us as a Customer Service Representative! Be the first line of support for customers and deliver impactful work on a company level. In this role, you will:

• Become an expert and provide excellent service to our customers.
• Process customer experience cases administratively through various programs.
• Offer exceptional service exclusively through voice support, ensuring effective communication and assistance to our customers.

What are we looking for?

• Fluent in Dutch (C1 level).
• It is good to also speak English.
• Excellent communication skills.
• A strong desire to understand different cultures.
• A cheerful attitude and curiosity.
• A commitment to learning and professional advancement.
• The ability to effectively demonstrate these capabilities.
• A passion for and responsibility towards customers.
• A willingness to show innovation in all tasks.
• A strong drive to complete assignments.

What life at Transcom looks like! At Transcom, we are tirelessly dedicated. To our customers and to each other. Every day, someone starts their journey with Transcom. Utilizing and converting today's potential into future skills. Receiving recognition for hard work, being a team player, and supporting others. Advocating for positive, lasting change in their teams and communities. This is how we are at Transcom. We care about each other and support each other. You are involved, just as you are, from day one. And with the right mindset, there is no limit to how far we can go together.