Lead Network Engineer

Network Services Team

The GTS Network Services team manages and maintains the Aegon Global Network. The Network Services team is responsible for network stability, deployment of new technologies, and system management. They provide 3rd level support of the Aegon Enterprise Network which includes delivery of services and working with other support teams to meet the enterprise business needs of our customers. This will include troubleshooting incidents, providing escalation support for Level 2 Operations and providing problem resolution. Included also are a varied level of support for the Global Wide Area Network, Metro Area Network and Local Area Network. Support of Firewalls, VPN technologies, Software Defined Network Technologies, Wireless networks.

Responsibilities

• Works from established procedures with limited instruction.
• Assist in the development and enhancement of procedures. Performs moderately difficult assignments, requiring a great deal of originality and problem solving.
• Working knowledge of project management concepts; able to run small projects.
• Complies with information security policies.
• Exhibits regular, reliable, punctual and predictable attendance. Perform in-depth analysis of packet captures and be able to present findings with recommendations for enhancements or corrections.
• Configure and Install network equipment on a large scale to support business needs.
• Work with 3rd party and vendor support teams to resolve Network issues.

Qualifications

• Enhanced level of diagnostic and troubleshooting skills, and the ability to excel under pressure
• Capable written and verbal skills, assignment and priority flexibility, and time management skills
• Proficient in the designing, installing, and maintaining a wide array of equipment, including Router, Switches, Firewalls, VPN appliances, and Wireless.
• Working knowledge of encryption methodology, MPLS, MLPPP, and VPN
• Able to work with many routing protocols, including EIGRP, BGP and OSPF
• Capable of creating documentation of complex Network functions and site documentation.
• Capable of Advanced packet capture analysis
• Able to work with 3rd party and vendor support teams to resolve Network issues.
• Must possess a sound level of interpersonal and communication skills and demonstrate a self-driven, proactive work ethic.
• A four year computer science or related technical degree or equivalent work experience.

Preferred Qualifications

• Ability to work closely with 2nd and 3rd level Network Engineers as well as other teams in GTS.
• Experience working with diverse cultures on an International level.
• Project and time management skills including the ability to handle multiple priorities simultaneously.
• Subject matter expert across the technologies supported by the Network Operations Team and ability to cross-train other team members in these technologies:
• Cisco and Juniper Routing and Switching
• Mist Wireless Technology
• Cisco ACI Software Defined Networking

Working Conditions

• Hybrid based work environment in Cedar Rapids, IA
• Non-traditional work hours as needed.
• Rotating after-hours On-Call. Amount per year based on number of Full Time Employees.
• 24x7x365 contact availability as needed for Subject Matter Experts.
• Domestic and International travel may be required as necessary.

Compensation

The Salary for this position generally ranges between $97,600 - $134,200 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023