Spécialiste Du Support CVC, D'ia / AI, HVAC Support Specialist

AI, HVAC Support Specialist

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive at work and at home:

• Benefits kick in on day one for you and your family, including extended health care that includes fertility coverage, company-funded health care spending account, and holistic wellness programs – we dare to care!
• Defined contribution pension plan with a 2% basic company contribution and up to a 3% company match on your contributions = up to a 5% company contribution.
• Paid time off, including volunteer time off to support your volunteer efforts in your community.
• Educational and training opportunities through company programs along with tuition assistance.

Where is the work:

This position has been designated as a hybrid work schedule with work performed onsite 3 days each week in Montreal.

Job summary:

Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution autonomously optimizes existing heating, ventilation, and air conditioning (HVAC) control systems for maximum impact on energy consumption.

Join our fast-growing artificial intelligence company as an AI, HVAC support specialist. Your mission: ensure smooth operations without ever leaving your desk. You’ll be the first to spot and address issues, coordinate solutions, and keep a vigilant eye on our buildings. This is a desk-based role, no fieldwork required. Your overarching objective being to monitor troubleshoot our deployed models on customer sites in real-time.

What you will do:

• Design, develop, and test control programs and sequences for IoT devices and control systems
• Remotely implement, support, troubleshoot, test, and commission IoT devices, HVAC control, lighting, and refrigeration systems
• Collaborate with development and algorithm teams to integrate with control systems IoT devices and other deployment models
• Perform analytical testing (QA/QC) for new product validation, stability, and release.
• Troubleshoot and resolve issues related to control systems and IoT devices
• Stay updated with the latest advancements in IoT technologies and control systems
• Continue to enhance documentation of test procedures and results, step by step guides, product reviews
• Review and help establish service level agreements (SLAs), ensuring adherence and contributing to the quality control in algorithm development
• Contribute to maintenance and system update activities on client’s systems.
• Support knowledge base (KCS) process improvements and troubleshooting efficiency by applying the shift-left
• Communicate directly with clients to address issues and service requests.
• Be available for after-hours coverage, including nights, weekend, or holidays, when business needs require it, with appropriate compensation provided.

What you will bring:

• Diploma in mechanical, electrical, or building environments engineering technology or equivalent trade/field experience
• 3-5 years of experience with building automation and HVAC control system, preferably in the IoT domain.
• Experience with cloud platforms and services (e.g., AWS, Azure, Google Cloud)
• Experienced with BMS software, programming, and hardware (Distech, Schneider Electric, Delta Controls, other, etc…)
• In-depth knowledge of building automation systems, HVAC and mechanical systems, electrical, refrigeration, and building operations
• Experience with commissioning building HVAC automation controls and systems
• Experience with building management system protocols like, BACnet, Modbus, Lonworks, DIII-net
• Strong level of experience with Unix/Linux OS
• Experience navigating, programming, executing commands and scripts in various Linux environments
• Strong IT and networking understanding, configuration, and architecture
• Strong organizational and communication skills, collaborating with multiple departments
• Ability to multi-task and work autonomously
• Hands-on experience with electronics, testing equipment, and circuitry
• Experienced building controls panels, wiring, terminations, and working with tools
• Familiar with python programming language
• Familiarity with MQTT and APIs, such as RESTful and Node Red
• Tridium Niagara 4 certified is an asset

Language requirements:

• French-English bilingualism is required.
• In addition to fluency in French, successful candidates must have full professional proficiency in English to support and collaborate with English-speaking clients, colleagues, and/or various stakeholders.

Compensation:

Base pay range: $85,000 - $113,000. Disclaimer: This base pay range is based on Canadian national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

Equal employment opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.