Service Engineer

Senior Engineer – HVAC

Trane Technologies, through our businesses including Trane and Thermo King, creates innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Trane is thrilled to announce an exceptional opportunity for a talented professional to join our team as a Senior Engineer – HVAC at our Mumbai location. In this pivotal role, you will be responsible for:

• Commissioning: Facilitating the commissioning of chillers and HVAC systems.
• Repair and Maintenance: Overseeing the repair and maintenance of all types of HVAC equipment.
• Team Management: Managing and coordinating with the service team to ensure efficient operations.
• Reporting and Billing: Collaborating with the Service Coordinator for report submission, billing, and parts requirements.
• Customer Engagement: Conducting customer follow-ups and meetings according to the schedule.

This role demands a proactive and technically skilled individual with a strong background in HVAC systems. The ideal candidate will be dedicated to maintaining high standards of service quality and customer satisfaction.

Join us at Trane and be a part of a dynamic team that values innovation, excellence, and professional growth.

Thrive at work and at home:

• Inclusive Wellbeing Program, with resources to support your and your family's physical, social, emotional, and financial well-being.
• Comprehensive learning and development solutions, designed to support our people in connecting and growing, including higher education/certification reimbursement.
• Sense of belonging & community through our Employee Resource Groups that foster our culture of inclusion.
• Volunteerism: 8 hours of paid time off per calendar year to volunteer with non-profit charitable organizations.
• The Trane Technologies Helping Hands Fund to support employees facing financial challenges due to unforeseen personal hardship.

Where is the work:

Onsite: This position has been designated as On-Site based on Mumbai location.

What will you do:

In this role you will:

• Commissioning of chillers and HVAC system
• Services of all types of HVAC equipment.
• Customer follow-ups and meetings according to schedule.
• Team management & coordination with Service Coordinator for their moments and for any requirements like parts etc.
• Visiting the client site as per agreed SLA. For BD & PM of HVAC equipment's.
• Weekly meeting with Team about concerns like safety, site audits & backlogs.
• Update to service Manager & coordinator for the monthly plan.

What you will bring:

Key Responsibilities:

• Perform commissioning and servicing of chillers and HVAC systems.
• Address and manage complaints related to all models of chillers and low-side equipment, following ASM instructions and company guidelines.
• Conduct timely preventive maintenance (PPM) for chillers as per company SOP and agreed SLA with clients.
• Perform root cause analysis (RCA) for failures and share findings with the Quality team and FFL.
• Ensure adherence to EHS guidelines as per Trane standards.
• Handle all customer service requirements efficiently.
• Generate leads for potential business opportunities.
• Ensure high-quality job execution and smooth, timely completion of assigned service tasks.
• Provide daily reports to the office and ASM.
• Share service reports with the deployer, including parts requirements.
• Hold a valid driving license for 4-wheeler/2-wheeler vehicles.
• Ensure all safety and vehicle audit requirements are followed and honored.

Qualifications and Experience:

Education: Minimum Graduation/Diploma/ITI in Mechanical, Refrigeration & Air Conditioning (R&AC), Electrical, or Electronics.

Experience: 5-10 years of on-site experience working with chillers.

Practical hands-on experience in chiller installation, warranty, and AMC services.

Technical Skills: Strong technical knowledge of chillers.

Proficiency in MS Office, Internet, and email communication.

Additional Requirements:

Service Technicians should have operational user experience with MS Office, Internet, and email.

A valid driving license for 4-wheeler/2-wheeler vehicles.

Commitment to following all safety and vehicle audit requirements.

This role demands a proactive and technically skilled individual with a strong background in chiller systems and HVAC services. The ideal candidate will be dedicated to maintaining high standards of service quality and customer satisfaction.

Career Break:

We have a Relaunch Program for professionals looking to restart their careers after a break. If you come with a career break of at least 12 months and match the work experience requirements mentioned, you are welcome to apply.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.