Customer Service Intern

Customer Service

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

This position has been designated as On-Site. This internship is located in La Crosse, WI. Applicants must currently reside in the La Crosse area in order to be considered, as internships require year-round availability while attending school full time. This position is targeted to be a 1-year minimum assignment with the possibility to continue until graduation. Hours are flexible with a maximum of 20 hours/week expectation during school year and up to 40 hours/week with approved overtime during summer/holidays. Workdays are flexible to accommodate student schedules within business hours of 7 a.m. to 5 p.m.

• Assist in customer visits and customer interactions.
• Understand Trane products and systems.
• Develop a good understanding of Trane order/project acquisition process.
• Handle all details of assigned projects from inception to completion within the mutually agreed-upon timetable.
• Keep current on industry innovations and trends.

What you will bring:

• Full-time student status in a 2-year or 4-year program with major in business, math, science, or marketing required.
• Strong numerical and computer skills required.
• Basic understanding of Trane's product offerings and knowledge of Trane's incentive price system, electronic pricing systems, and order/project acquisition is a plus.
• Must be proficient in generating and using spreadsheets and databases.
• Capability to determine when additional assistance is needed with an account manager/sales assistant/customer or business unit and ability to obtain assistance required.

Compensation: Base Pay Range: $18.00 - 21.00/hr

Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.