Senior Lead, Human Resources

Senior Lead, Human Resources

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role

We're looking for a Senior Lead, Human Resources to lead the HR function for our Costa Rica office of ~80 employees. You'll be the onsite go-to for all People matters—managing recruiting, employee engagement, performance management, benefits administration and compliance—while partnering closely with regional leadership and the US-based global People team. This is a hands-on role for a trusted advisor who can balance strategic initiatives with day-to-day execution.

Responsibilities

• HR Site Leadership
• Employee Relations & Performance
• Talent Acquisition & Onboarding
• Compensation, Benefits & Payroll Coordination
• Compliance & HR Operations
• Culture, Engagement & DEI
• Health, Safety & Facilities Partnership

Required Qualifications

• 6–8+ years of progressive HR experience
• Deep working knowledge of Costa Rican labor law
• Proven experience managing formal reporting requirements
• Direct experience working within U.S.-based multinational companies
• Up-to-date knowledge of recent and ongoing labor law reforms
• Proven experience in employee relations
• Comfortable operating in a global company
• Strong data fluency
• Experience leading full lifecycle recruiting process
• Bilingual: Native/fluent Spanish and fluent English

Preferred Qualifications

• HR certification
• Experience in software/technology or professional services environments
• Hands-on experience with BambooHR, Greenhouse
• Non-US international HR experience

Tools you'll use HRIS (Bamboo), ATS (Greenhouse), Microsoft productivity suite, Teams, Nectar (rewards & recognition) e-signature tools, and survey platforms.

Compensation & benefits Competitive salary in CRC. Private supplemental health and life insurance. Generous paid time off aligned with Costa Rican law plus company holidays and additional time off after one year of service for birthday, anniversary and Tico Time.

Please submit your application and resume in English.