Account Manager - JP Bilingual - Remote Eligible
Toyota Tsusho Systems
Account Manager
The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management.
Essential Functions:
• Business Development with Global Toyota, Toyota Group and Non-Toyota companies for TTS US IT services.
• Building Proposal for key projects for Global Toyota, Toyota Group and Non-Toyota companies and aligning it as per customer need.
• Scheduling Internal/External sync with stakeholders.
• Maintaining strong relations with key personnel from Global Toyota, Toyota Group and Non-Toyota companies.
• Acquiring a thorough understanding of key customer needs and requirements.
• Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal and external stakeholders.
• Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.
• Vendor/Partner management for Joint delivery of Services to Global Toyota, Toyota Group and Non-Toyota companies.
• Supporting team expansion initiative for technical project at client location.
• Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion