Customer Service Programmer - Until October 2026

Customer Service Programmer

The Town of Wasaga Beach is seeking a creative, energetic and self-motivated individual to perform the duties and responsibilities of the temporary full-time position of Customer Service Programmer.

General Responsibilities: To be the lead service member representing the Town's seven day a week, twelve hour a day customer service counter inside the Wasaga Stars Arena and Wasaga Beach Public Library. This position will require excellent collaboration with Facility and Library partners for daily operations and multiple departments during onsite special events, tournaments and community occasions. Provide administrative support to the Customer Service Coordinator, as well as the Director of Recreation and Facilities, Facilities Foreperson(s) and the Supervisor of Recreation Services. Manage and promote the recreational needs of participants including residents and visitors of all ages throughout the Town of Wasaga Beach. Represent the corporation of the Town of Wasaga Beach as a first point of contact connecting residents and visitors with information and services throughout the community.

Qualifications:

• Completion of some post-secondary education or significant experience in absence of education;
• Minimum six (6) months previous related job experience and six (6) months on the job experience, one (1) year total relevant experience.
• Strong computer abilities in Microsoft Office (Excel and Word);
• Excellent written communication skills to prepare emails, correspondence and minutes;
• Strong organizational and mathematical skills;
• Excellent customer service skills;
• Good time management skills and the ability to multitask effectively;
• Ability to maintain confidentiality;
• Ability to work with and contribute positively to a service oriented team;
• Ability to work a variety of shifts, including days, evenings and weekends;
• Ability to provide an appropriate criminal record check upon hire.
• General knowledge of the Occupational Health and Safety Act.

Rate of Pay Range: $34.41 - $40.28 per hour

For more information please review the job description. Interested individuals should apply at by December 2, 2025.

The Town of Wasaga Beach is an equal opportunity employer and is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process, upon request. Please advise the Town of Wasaga Beach Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants who apply for this position, but only those selected for interviews will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, Chapter 25, as amended, and will be used for the purpose of candidate selection.