Senior Software Engineer - AI Infra & Ops

Senior Software Engineer - AI Infra & Ops

Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals' procurement process and secures the best prices for products. We are a close-knit team that enjoys working together every day to solve real-world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

As a Senior Software Engineer at Torch, you will own the design, deployment, and operation of Torch's AI systems while also contributing to the backend services that support them. You will ensure our workloads are secure, compliant, and scalable, enabling LLM-powered features for thousands of dental practices, and occasionally writing backend code to integrate and optimize these systems.

Responsibilities:

• Own the end-to-end AI infrastructure architecture, including cloud deployment, container orchestration, and pipelines
• Build and maintain HIPAA-compliant systems for sensitive healthcare data
• Lead decisions around security, compliance, cost, performance, and scaling of AI workloads
• Implement robust monitoring, alerting, and observability systems for AI pipelines and production models
• Collaborate cross-functionally with engineering, product, and operations teams to integrate AI capabilities into Torch's platform
• Mentor and guide other engineers on best practices in AI infrastructure, DevOps, and compliance

What We Are Looking For:

• 5+ years of experience in software engineering or infrastructure engineering
• Strong experience with cloud platforms (AWS, GCP, Azure) and deploying secure, compliant workloads
• Hands-on experience with containerization and orchestration (Docker, Kubernetes)
• Experience designing and managing infrastructure as code to provision, maintain, and scale cloud resources reliably and reproducibly (e.g., Terraform, Pulumi, or similar tools)
• Proven experience building production-grade AI/ML infrastructure, including LLM inference pipelines
• Familiarity with HIPAA or other regulated healthcare environments
• Demonstrated record of building scalable, secure, and reliable systems
• Comfortable collaborating with non-engineers, including product managers, designers, and business stakeholders

Bonus:

• Experience leading AI infrastructure projects end-to-end in a startup environment
• Contributed to architecture or coding standards for engineering teams
• Experience optimizing AI workloads for performance, cost, or latency
• Experience in early-stage product ideation and design for AI-enabled feature

Compensation and Benefits:

• Base Salary: $180K - $220K
• Comprehensive medical, dental, and wellness benefits
• 401k benefits with Empower
• Unlimited paid time off (PTO)
• Maternity and Paternity leave
• Medical and dental coverage with Aetna
• Work from home stipend
• Commuter benefits for hybrid employees
• Fully stocked pantry and fridge for hybrid employees
• An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.