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Operations Analyst

Develop automated workflows to enhance operational efficiency across various teams.
Boston
Junior
$70,000 - 90,000 USD / year
1 month ago
Topline Pro

Topline Pro

Generative AI powered Shopify for home service professionals

Job is no longer active
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✨ About The Role

- The Operations Analyst will play a crucial role in streamlining sales operations and optimizing customer success and support processes. - The position involves establishing, executing, and refining operational processes to enhance internal team efficiency. - The analyst will collaborate with various internal teams to identify areas for improvement and gather operational and technical requirements. - Developing tools such as internal applications and automated workflows to solve key business problems will be a significant part of the role. - The analyst will analyze data and present insights to leadership, assisting in data-driven decision-making and monitoring key performance indicators (KPIs). - Proactive identification of challenges and conducting tests to validate hypotheses will be essential for recommending strategies for optimization.

⚡ Requirements

- The ideal candidate will have at least 1 year of experience in business operations, consulting, sales, customer success, or a technical role, preferably in a SaaS company or working with small to medium-sized businesses. - Strong organizational skills and attention to detail are essential for managing multiple initiatives and relationships simultaneously. - The candidate should possess excellent written and verbal communication skills to effectively collaborate with cross-functional teams. - A passion for problem-solving and a proactive approach to identifying challenges and bottlenecks will contribute to the candidate's success in this role. - The candidate should be a self-starter who thrives in an agile, startup environment and is comfortable with ambiguity.
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Operations Analyst
Boston
$70,000 - 90,000 USD / year
Operations
Job is no longer active
About Topline Pro
Generative AI powered Shopify for home service professionals