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Customer Support Specialist

Help define the foundation of the Customer Experience (CX) team at Topline Pro.
New York
Entry Level
$60,000 USD / year
4 weeks ago
Topline Pro

Topline Pro

Generative AI powered Shopify for home service professionals

1 Similar Job at Topline Pro

✨ About The Role

Serve as a liaison between SMB customers and Topline Pro Deal with a high volume of customer communications across calls, texts, and emails Redesign and revamp customers’ websites, logos, and marketing Provide support to a range of customers to promote customer retention and satisfaction Conduct regular check-ins with customers to assess their satisfaction and implement creative solutions to address customer pain points
Recent graduate who’s looking to progress in their career quickly at a fast-growing startup Creative leader who would like to have a hand in crafting the future of the Support Team at Topline Pro Passion for driving positive growth for clients and Topline Pro Excellent communication and interpersonal skills to work collaboratively with customers and internal teams Someone who can give their full attention to the task at hand, dedicated and intentional action produces the best results
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Customer Support Specialist
New York
$60,000 USD / year
Support
About Topline Pro
Generative AI powered Shopify for home service professionals