Engineering Delivery Lead

Engineering Delivery Lead (Assurance Product Team)

Reporting to: Enterprise Products Manager

Position Type: Permanent, hybrid 3 days in the office per week.

Overview:

Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.

About Operations:

Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.

Operations is made up of 7 functions, this role sits within: IT

We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.

About the Opportunity:

This is a pivotal leadership role within a newly formed Assurance Product Team. The Engineering Delivery Lead will play a critical role in shaping how the team operates, delivers value, and matures as a product-led technology capability.

The Assurance Product team supports business-critical solutions across Compliance, Data Protection, Risk and Regulatory requirements within the insurance domain. Delivery in this area requires precision, resilience, and a strong appreciation of regulatory obligations and data governance standards.

This is not a traditional "delivery manager" role. We are seeking a leader with the drive, passion and accountability to build, inspire and elevate a team, someone who does not simply manage process, but actively removes obstacles, solves problems, and creates momentum.

As a newly evolving product capability, this role offers the opportunity to define ways of working, embed engineering excellence, expand capability, and establish a high-performing team that delivers measurable value to the business.

The Engineering Delivery Lead will work in close partnership with the Product Owner, Business Analyst(s), and squad leads to shape and execute the Assurance roadmap, ensuring delivery is aligned to regulatory priorities, business strategy and technical best practice.

The Engineering Delivery Lead reports directly to the Enterprise Product Manager.

Core Responsibilities:

Delivery & Technical Leadership:

Own end-to-end delivery across the Assurance Product portfolio, ensuring timely and high-quality execution of change.

Lead delivery across initiatives relating to Compliance, Data Protection, Risk Management and Regulatory change within the insurance industry.

Provide technical oversight to ensure solutions meet architectural, security, data governance and quality standards.

Ensure delivery approaches are proportionate to regulatory and audit requirements.

Anticipate risks early, particularly regulatory, data or operational risk and drive proactive mitigation.

Remove blockers decisively and create momentum across squads.

Compliance & Insurance Domain Focus:

Ensure technology delivery aligns with insurance regulatory frameworks and internal governance controls.

Work closely with Compliance, Risk and Data Protection stakeholders to translate regulatory obligations into practical delivery outcomes.

Embed data protection-by-design and secure engineering practices within the team.

Support audit readiness and ensure appropriate documentation and traceability of change.

Team Leadership & Maturity:

Develop and evolve the Assurance Product Team into a high-performing, product-oriented capability.

Define and embed clear delivery standards, engineering practices and operating rhythms.

Build a culture of ownership, accountability and continuous improvement.

Coach and mentor engineers and squads to raise technical and delivery maturity.

Expand team capability over time, identifying skill gaps and supporting recruitment and development.

Champion knowledge sharing, documentation discipline and reusability across the team.

Product & Stakeholder Partnership:

Partner closely with the Product Manager to balance regulatory demand, technical health, and strategic product evolution.

Support Business Analysts and SMEs in shaping well-defined, deliverable outcomes.

Manage intake and demand from multiple business lines into the Assurance team.

Provide clear, transparent reporting on delivery progress, risks, dependencies and outcomes.

Set and manage stakeholder expectations effectively, especially in high-risk or time-sensitive regulatory scenarios.

Agile & Operational Excellence:

Embed modern engineering and DevOps practices including CI/CD, automation and cloud-native principles.

Design and refine a scalable agile delivery model appropriate for a growing product team.

Drive continuous improvement in predictability, quality, and value delivery.

Ensure effective capacity planning and prioritisation aligned to business value.

Key Skills and Experience:

Proven experience in senior leadership of Product Engineering teams across a dispersed resource model.

Software development experience, including in a Technical Lead or Delivery Manager role.

Experience delivering solutions in regulated industries, ideally within insurance or financial services.

Demonstrable experience managing delivery related to Compliance, Data Protection, Risk or Regulatory change.

Strong understanding of data governance principles and secure engineering practices.

Track record of building and maturing engineering or product teams.

Ability to inspire, lead, and coach technical teams while fostering a collaborative and high-performing environment.

Effective stakeholder management and cross-functional collaboration.

Excellent communication skills to articulate technical concepts across business and technology boundaries.

Leadership & Mindset:

A proactive, accountable leader who takes ownership and drives outcomes.

Someone who actively resolves problems rather than escalating or deferring them.

Demonstrable passion for improving teams, processes and products.

Resilient, adaptable and comfortable operating in ambiguity.

Able to inspire trust, energy and engagement within a team.

High standards with a bias toward action and delivery.

Technical Skills:

CI/CD pipelines and DevOps environments.

Experience in delivering Pega implementations

Experience in Moody's, SIRA, CRM systems

Experience integrating SaaS platforms and enterprise systems.

Architectural awareness across application, data and integration layers.

Experience working with data-centric platforms or data transformation initiatives.

What We Offer:

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.

The Tokio Marine HCC Group of companies is an equal opportunity employer.