Business Platform Engineer

Business Platform Engineer

Together is going through a time of tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused.

We are looking for TWO Business Platform Engineers to work within our 'Colleague Tech Platforms' team. Both roles will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools. However, one of the BPEs will focus on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. The second BPE will focus on Microsoft Power Platform: Power Apps, Power Automate, PowerBI, AI Foundry.

Regardless of which role you prefer, you will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact.

This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week.

Qualifications

We are looking for a seasoned Business Platform Engineer with experience in business process re-engineering and specifically either:

• Microsoft Power Platform Power Apps, Power Automate, PowerBI, AI Foundry.
• Microsoft 365 suite Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview.

We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply:

• Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations.
• Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration.
• SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform).
• Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response.
• End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools.
• Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools.
• Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost.
• Environment build and application configuration InTune & AutoPilot
• End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks.
• Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture.
• DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles.
• Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments.
• Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance.
• Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes.
• Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs.
• Azure / Terraform Qualifications Preferred