IT Support Specialist

IT Support Specialist

Join our team now! We are seeking a highly motivated and tech-savvy individual to join our team as an IT Support Specialist. This entry-level position is perfect for someone who has recently graduated with a bachelor's degree in IT or a related technical field and is looking for hands-on experience.

Tickmill is a global group of companies, offering trading services catered to the needs of the most sophisticated retail and institutional clients around the world. Our prime focus is on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. We take pride in being one of the fastest-growing brokers in the world processing monthly more than $140 billion in trading volume.

We base our success not only on excellent customer support, transparency in communication and care, but also on our highly qualified employees, who strive to deliver excellence at all levels. In our turn, we keep our team members' motivation at the heart of our strategy, striving to deliver excellent work conditions for everyone.

What the Job Looks Like

The IT Support Specialist will have the opportunity to:

• Provide technical support to both local and remote users on a daily basis.
• Respond to and troubleshoot IT-related issues through in-person communication channels in the Limassol office or via chat on Slack.
• Work collaboratively with other IT team members to ensure timely resolution of technical issues.
• Help maintain the company's hardware and software inventory, including computers, printers, and mobile devices.
• Prepare employee workstations for new hires and process inventory changes.
• Participate in projects and tasks related to IT infrastructure improvements, upgrades, and maintenance.
• Assist with the administration and support of our computer estate, which is mostly Microsoft and Apple based, including Office365 cloud, with Exchange Online, SharePoint, OneDrive, and other Microsoft products.

What Will You Need To Be Able To Do The Job?

Bachelor's degree or currently enrolled in a bachelor's program in IT or a related technical field. Basic knowledge of computer hardware and software systems, networking protocols, and operating systems (Windows, Mac, Linux). Familiarity with Microsoft Office365 suite, including Exchange Online, SharePoint, OneDrive, and other Microsoft products. Familiarity with Apple products, Apple Business Manager, and any centralized Apple device management is an advantage. Strong problem-solving skills, attention to detail, and ability to multitask. Excellent communication skills and ability to work effectively with end-users. Proficiency in the English and Greek language.

By joining us, you can expect: A unique opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and discretionary bonuses to reward exceptional performance). Opportunities to learn and grow through our "Employee Training & Development program". Medical insurance cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestral Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and loyalty benefits. Collaboration with SportBenefit.

What to expect from our recruitment process:

• First interview with hiring managers or an HR call
• Psychometric test
• Final interview with top management

Make your next career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.