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Network Support Engineer II
Analyze and resolve complex customer networking issues to enhance their operational efficiency.
Seattle
Junior
$163,862 - 166,862 USD / year
2 weeks ago
✨ About The Role
- The Network Support Engineer II will analyze customer network environments and provide technical assistance on F5 network solutions.
- The role involves handling multiple active cases and determining the best network solutions to resolve customer issues.
- The engineer will provide a high-quality networking support experience and communicate status and plans of action based on defined procedures.
- Participation in ongoing training with F5 networking products and related technologies is expected to stay updated in the field.
- The position requires travel to F5 offices 60% of the time, with telecommuting options available.
âš¡ Requirements
- The ideal candidate will have a Master's degree in Computer Science, Telecommunication and Networks, or a closely related quantitative discipline.
- A minimum of one year of experience in a related field is required, demonstrating the ability to analyze complex network environments.
- Strong technical skills in networking protocols and tools such as EIGRP, OSPF, TCP/IP, and Wireshark are essential for success in this role.
- The candidate should possess excellent communication skills to effectively convey technical information to both internal and external customers.
- A proactive approach to problem-solving and the ability to manage multiple cases simultaneously will be crucial in this position.
Network Support Engineer II
Seattle
$163,862 - 166,862 USD / year
Engineering
Job is no longer active
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