Rental Sales Representative

Rental Sales Representative

The Rental Sales Representative is responsible for maximizing the short-term and long-term rental revenues to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium equipment in a price sensitive market is necessary. The Rental Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver's license is a requirement for this position.

Essential Responsibilities & Expectations:

• Maximize new and used equipment sales
• Maximize short- and long-term rental agreements in assigned territory
• Promote parts and service sales in assigned territory
• Promote Customer Support Agreements and maintenance programs
• Maintain accurate customer data records
• Assist in collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customer, TTCO, and our vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Other duties as assigned by Supervisor

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Qualifications:

Education:

• High school diploma or equivalent; college degree preferred.

Experience:

• Previous sales and a working knowledge of the material handling industry is preferred.
• Experience using personal computers and basic typing skills are required.

Skills and Competencies:

• Advanced selling skills
• Relationship building skills
• Problem resolution skills
• Basic mechanical and parts identification skills
• Excellent written communication skills
• Basic computing skills including Microsoft Office 365

Job Training:

• New product introduction and machine sales
• Area specific parts and service training
• TTCO and supplier computer programs
• OSHA required training
• Compliance training

Safety Summary:

Working Conditions: Work is normally performed in a customer or company warehouse, worksite, shop, or office environment. Limited exposure to physical risk and some exposure to all weather conditions is associated with this position. Driving for extended periods of time and standing on hard surfaces for extended periods of time is often required.

Physical Requirements:

• Ability to speak, listen, write, and type effectively.
• Climbing on or under equipment
• Ability to reach, kneel, and grasp as needed.

Job Hazards:

• Travel related hazards
• Weather related hazards
• Slips, trips and falls
• Stress and fatigue
• Prolonged sitting
• Being around moving equipment and working service departments
• Lifting items up to 75 lbs.

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.