ME - Student Technician (undergraduate), Walker Department Of Mechanical Engineering

ME - Student Technician (Undergraduate)

The Walker Department of Mechanical Engineering is looking for a student technician to join the ME Information Technology team to assist with IT requests within the department. In this role, you will gain valuable, in-demand technology skills to apply to future employment. This is a hands-on role ideal for students eager to build real-world IT skills in a collaborative environment supporting faculty and staff in the Walker Department of Mechanical Engineering.

Responsibilities include:

• Assist with IT ticket triage and initial response.
• Maintain computer fleet including imaging and deploying new computers, hardware upgrades and repairs, as well as inventory cleanup and surplus old equipment
• General troubleshooting of IT issues and documentation.
• Work with senior IT staff on special projects.
• Other IT duties as assigned.

Preferred qualifications include:

• Technology oriented with a base knowledge of Windows and MacOS
• Basic understanding of networking concepts
• Basic understanding of computer hardware
• Basic understanding of common software such as Microsoft Office
• Troubleshooting experience
• Excellent communication and customer service skills
• Attention to details
• Punctual, dependable and ability to work well with others

Hourly rate: $15.00

Working conditions include:

• Repetitive use of a keyboard at a workstation
• Prolonged screen time
• Use of manual dexterity
• Lifting, moving, installing and transporting equipment (up to ~50 lbs.)
• Climbing stairs
• In-person work in ETC and adjacent campus buildings.

Available work shift (up to 20 hours per week): Monday - Friday, 7:30am – 5pm

Required materials include:

• Resume/CV
• Letter of interest
• Provide class schedule