Sales Assistant

Sales Assistant

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why This Role Matters

We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfilment for anyone seeking connection, guidance, social support, and community.

About The Role

As a Sales Assistant, this is your opportunity to perform customer focused retail tasks that support the daily operation of the store and the missional objectives of The Salvation Army. Reporting to the Thrift Store Manager, this is a permanent part time role, 19 hours per week, located in Swan Hill, VIC.

How You Will Make An Impact

• Deliver excellent customer service across the store, including sales floor, fitting rooms, and register
• Support marketing activities, process donations and ensure accurate pricing and stock presentation
• Maintain high standards of visual merchandising, cleanliness, and store organization
• Follow Work Health and Safety practices, security protocols, and store procedures including cash handling
• Assist and guide team members, report incidents and perform additional duties

What You Will Bring

• Relevant retail industry and/or customer service experience
• An ability to work collaboratively in a team setting
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritize tasks and manage time effectively

What We Offer

• Remote Area Housing Benefit to employees who live and work in the area (up to $15,800 tax free)
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Flexible working arrangements
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable/social impacts.

Conditions

Compensation is in accordance with General Retail Award Level 4.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration