Online Sales Assistant

Full-Time Online Sales Assistant

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Are you a tech-savvy individual with an eye for detail? We're on the lookout for an enthusiastic Full-Time Online Sales Assistant to join our vibrant Online Hub team in Molendinar. This role offers an exceptional opportunity to gain hands-on experience working in the thriving eCommerce and Online Sales sector.

With new items listed every day, no day is the same at our Online Hub. You will be part of a fast-paced environment where donated treasures come to life online – from vintage fashion and collectables to quirky electronics and unique jewellery.

Key Responsibilities:

• Write accurate, engaging product descriptions and meet daily listing targets
• Upload listings to online sales platforms (training provided)
• Photograph and merchandise items to showcase them at their best
• Assist with dispatch to ensure every item reaches its buyer safely
• Check in, shelve and count stock as required
• Spot high-potential items to feature online
• Provide general customer service via phone and email
• Support internal teams with eCommerce-related queries

About You:

• A positive attitude and strong work ethic
• Excellent written communication skills and sharp attention to detail
• A curious, "I'll Google it!" mindset
• Confidence meeting targets and managing priorities
• A collaborative team player who's always ready to help
• Strong computer literacy (especially Microsoft Office and internet use)
• Familiarity with eBay and experience creating listings
• A special interest in one or more of the following: Antiques & Collectables, Electronics, Fashion, or Jewellery

The Benefits:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering' in Salvos initiatives
• Flexible working arrangements, access to Fitness Passport and consumer discounts
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration