Housing Support Worker

House Support Worker

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Make a Real Difference – Become a House Support Worker with The Salvation Army

Do you have a heart for people experiencing homelessness and want to be part of meaningful change in your community?

About The Role

We are seeking a House Support Worker who is passionate about empowering individuals to reclaim their lives, find safe accommodation, and build towards a brighter future. You will provide compassionate, practical support to individuals who are homeless or at risk of homelessness. You'll help people stabilise their housing situations, build independent living skills, and connect them to essential services and community networks.

As part of our Specialist Homelessness Services (SHS) team, you'll be working within a dynamic and supportive environment where collaboration is key — alongside health services, local agencies, and other service providers. We're looking for someone with a genuine passion for helping others, and the resilience to walk alongside people during some of their most difficult times.

Reporting to the Support Services Team Leader, this is a fixed-term full-time position contracted for 12 months, based in Geelong, VIC. Compensation is in accordance with SCHADS Award Level 5.

You Will Successfully

• Conduct intake assessments and create individualised, strengths-based case plans
• Support clients in accessing safe housing options and making informed decisions
• Coordinate referrals and liaising with support services and external agencies
• Conduct outreach visits and offer hands-on support in residential settings
• Facilitate life skills and development activities to promote long-term independence
• Assist clients with training, employment, and community engagement pathways
• Keep accurate and timely records in line with service requirements

You Will Have

• A Social Work or relevant tertiary qualification (or significant related experience)
• Experience supporting individuals with complex needs and behaviours
• Strong relationship-building skills and a collaborative approach
• Ability to remain calm, compassionate, and solution-focused
• A current Victorian Driver's Licence
• A valid Employee Working with Children's Check

What We Offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

Ready to Make an Impact?

This is more than a job — it's a chance to stand alongside people facing homelessness and help them move forward with dignity and hope. If you're looking for a role where your work has purpose, apply now to become a House Support Worker with The Salvation Army.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration