Technical Support Engineer

Technical Support Engineer

When you join us at Thermo Fisher Scientific, you'll be surrounded by a diverse, hardworking team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our colleagues the resources and opportunities to make meaningful contributions to the world.

Position Summary: We are seeking a highly knowledgeable Technical Support Engineer (TSE) to join our passionate team! This role is empowered to lead all aspects of the site's management of direct and indirect production equipment for a targeted cross section of the business. The expectation will be on lifecycle management from installation through to end of life. This will include oversight of all activities associated with inspecting, fault finding, repairing, maintaining and upgrading the precision pharmaceutical equipment.

Responsibilities will also include oversight and engineering specialist of a section of the production footprint ensuring that enduring solutions and latest technologies are used where appropriate. This role requires a detailed understanding of pharmaceutical processing equipment and/or supporting GMP infrastructure. Given the variety of work within the role, there must be the willingness to work both independently and collaboratively with other team members and third-party companies.

Responsibilities:

• Maintenance and Repair: Ensure that routine inspections and routine maintenance is conducted according to schedule, along with ensuring that repairs are completed as soon as practically possible. Co-ordinate the diagnosis of issues and ensure robust solutions are implemented with right first-time principles.
• Installation and Upgrades: Oversee new installs and upgrades and ensure that this gets carried into the ongoing site schedule for upkeep. Ensure all new equipment complies to current regulations and standards and perform GAP assessments across existing equipment to optimise performance. Introduce, where possible, future proofing including the use of the newest technology and systems. And let's face it, who doesn't like playing with the newest tech!
• Safety and Compliance: Follow established guidelines to ensure a safe working environment, as well as keeping abreast of the latest standards, and recommended approaches. Coordinate scheduled safety inspections and audits.
• Documentation and Reporting: Ensure accurate records of all work performed on equipment in field of responsibility. Develop innovative ways of capturing performance characteristics such as mean time to failure. Identify where improvements to the existing approaches can be of benefit. Assist in the development, implementation and upkeep of preventive maintenance programs.
• Collaboration and Support: Work closely with other engineering team members to coordinate and support maintenance activities. Proactively look to improve the team's knowledge in area of expertise, and when required provide hands on technical mentorship as needed. Structure a training program for the team, and seek out new training opportunities for self and team accordingly.

Minimum Requirements/Qualifications:

• Minimum HNC 3 in relatable engineering subject area
• Proven experience within a maintenance engineering role, preferably in a pharmaceutical processing environment.

Characteristics:

• Positive and optimistic in approach to work.
• Calm and pragmatic with strong organisational abilities.
• Dynamic, self-motivated, pro-active approach to tackling ambitious assignments.
• Strong project ownership ethic with a "can do" demeanour.
• Ability to work within and deliver critical timelines.
• Good team skills and the self-confidence to use these skills to convince others to agree to proposals and plans.

At Thermo Fisher Scientific, each one of our 70,000 outstanding minds has a unique story to tell. Join us and be involved in our focussed mission—enabling our customers to make the world healthier, cleaner and safer.