Technical Sales Specialist - Mass Chromatography

Technical Sales Specialist

Thermo Fisher Scientific has a vision to continue to build a strong footprint and partnership with key customers across Analytical Instrumentation Laboratories, this role is to be instrumental in developing and driving the business to achieve this.

The Technical Sales Specialist (TSS) will develop opportunities and relationships as well as drive sales to close within "territory". The TSS will be accountable for driving the opportunities within the assigned territory to closure by utilizing and engaging the appropriate resources within the Company to maximum effect. The TSS will comprehend and use product features, benefits and applications accompanied by selling and business building skills to optimally promote and consummate the sale of Company products and services to achieve or exceed the assigned business sales plan.

Key Responsibilities:

• Achieve/exceed target for each quarter and full year; develop and implement corrective actions to close any gaps to expectations.
• Adapt to customer buying behaviour and profile
• Develop a business development plan for the portfolio in the assigned territory, gain partner alignment and implement the aligned plan to exceed sales targets.
• Partner with cross division sales, applications and service teams to build opportunities and coordinate a company approach with our customers.
• Maximise customer facing time and meet minimum time-in-field requirements.
• Produce forward territory plans; keep diaries updated and actively demonstrate your territory planning as well as for allowing collaboration with team members.
• Effective and efficient territory coverage; manage existing accounts and prospect for new business; identify new business opportunities and work with company resources to develop sales potential.
• Responsible for efficient opportunity and contact management; maintain accurate, detailed customer records in the CRM.
• Assist with demonstrations, trade shows, seminars and other company related activities as required
• Follow good practices and provide detailed feedback as needed to maximise outcomes when employing seed and demo equipment
• Respond to enquiries and complaints in a manner that will reinforce the company's position.
• Constantly develop a relevant high level of product and application competence
• Acquire and report information of market trends, competitive activity and promotions, and other activities from the market that may aid the business activity.
• Collaborate with the total Thermo Fisher Scientific team at key accounts to present a unified value proposition.
• Providing information to and from the territory, including providing written reports as requested
• Promoting the Employer's image and product reputation.

What are we looking for?

• Preferred 3-5 years' experience in business development, sales or account relationship management; experience in instrumentation solutions sales preferably in the analytical instruments sector will be highly regarded. An understanding of the market and workflows is desired.
• Preferred tertiary qualifications to be in science.

Skills:

• Ability to think and implement from a customer perspective whilst building and fostering strong customer relationships
• Active listening and strong presentation skills
• Results oriented, with strong sales attributes, a proven record of and passion for sales success. Think strategically and laterally to increase opportunities and market potential. Strong commercial competence with the ability to report clearly and concisely and proven ability to maintain a customer database to a high quality.
• Establishing a clear course of action to accomplish goals and objectives. Time management skills, effective use of resources and systems, ability to prioritise activities, completion of tasks. Sound administration skills.
• Ability to maintain composure under pressure; interpersonal savvy both internally and with customers; effective negotiation skills
• Participative and collaborative work style enabling optimal operation across functional groups; organising to meet targets and deadlines

Benefits:

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

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