Technical Sales Specialist

Technical Sales Specialist

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

About the Role:

The role centers on lead generation, sales closure, and customer account management in Australia and New Zealand. Collaborate with the Commercial Leader, Product Managers, and Field Applications Specialists.

As a primarily field-based technical sales specialist, you will serve as the main point of contact for the transplant diagnostics business. You will offer competitor, clinical, and market insights while implementing commercial strategies to meet or surpass operating plans. Regular interstate and international travel is expected.

What You'll Do:

• Achieve monthly, quarterly, and annual sales targets for the territory (ANZ).
• Provide accurate monthly sales forecasts.
• Design and implement effective business territory plans.
• Use data analysis tools to optimize sales and margin metrics for key customer accounts.
• Manage a detailed opportunity pipeline using the CRM platform (salesforce.com).
• Generate leads and drive a whole-of-business approach.
• Champion and grow existing customers while developing new business through a deep understanding of customer needs.
• Conduct product demonstrations and seminars, supporting growth and retention strategies.
• Work with Technical and Service teams to resolve customer technical issues.
• Attend training and industry events to maintain and update your skills.

Keys to Success:

Education

• University degree or equivalent experience in a relevant field.

Experience

• Demonstrated ability in histocompatibility, human leukocyte antigen (HLA) laboratories, or other transplant facilities, with relevant clinical experience highly regarded.
• Experience in capital equipment and consumables sales in transplantation or similar clinical pathology markets.
• Deep understanding of markets within transplantation or HLA laboratories, medical devices, hospitals, and clinical settings.
• Proficiency with Microsoft Office Suite and a CRM system.

Knowledge, Skills, Abilities

• Clinical, scientific and technical understanding of histocompatibility and transplantation.
• Highly motivated and resourceful individual driven by results.
• Ability to work autonomously and position creative solutions.
• Proven history of outstanding customer engagement and selling skills.
• Solution-focused individual who can prioritize time and effort to exceed customer expectations.
• Excellent numeracy, literacy, and communication skills with a meticulous attention to detail.
• Strong interpersonal skills with the ability to prioritize key result areas, manage time effectively, and meet deadlines.

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance your work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.