Staff Engineer Automation

Job Title – Staff Engineer Automation

Job Location: Bangalore, India

About Company: ThermoFisher Scientific Inc. is the world leader in serving science, with revenues of more than $40 billion and approximately 1,20,000 employees globally. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.

About Team: We are Automation, AI and Data (AAD) team that caters to data engineering and analytics, automation and AI solutions for various groups and divisions within Thermofisher Scientific.

What will you do?

The Automation Staff Engineer will handle automation issues, striving for improvement in collaboration with the Automation team and involved parties.

General Job Functions:

• Act as the main liaison for the automation Operations team
• Daily oversight of Automation incidents and ensuring their resolution according to Ticket Priorities
• Assign and follow up on incidents, ensuring timely and effective resolution.
• Collaborate hands-on with the incident team to address and resolve issues.
• Ensure that all incidents are detailed, tracked, and resolved in accordance with established procedures.
• SLA-compliant incident handling with root cause analysis and corrective actions.
• Monitoring and testing for automation and platform upgrades.
• Communication with business users to keep them informed on status, risks, and resolution plans.

Must have skills and experience:

• 12+ Years of Experience with automation tools and technologies, such as UiPath (including Agentic), Power Automate, Python
• 6+ Years AI/ML models, and cloud platforms (AWS, Azure, Databricks).
• Hands-on experience using Ticket tracking tools SNOW and JIRA
• Proficiency in coding, testing, and debugging skills.
• Strong analytical and problem-solving capabilities.
• Excellent written, verbal, interpersonal, and partner communication skills.
• Excellent Analysis and business requirement documentation skills.
• Ability to work with multi-functional teams from multiple regions/ time zones by effectively demonstrating multi-form communication (Email, MS Teams for voice and chat, meetings)
• Excellent prioritization and problem-solving skills.
• Broad expertise in supervising automation incidents and securing high-caliber resolutions.
• Strong knowledge of Python, Power Automate, and APIs for AI and automation integration.

Good to have skills:

• Ability to communicate effectively to a variety of audiences, both internal and external.
• Proven track record of achieving outcomes through standard project management methods and subject areas.
• Strong leadership skills with the ability to mentor and guide team members.
• Relevant certifications in data engineering on cloud platforms.
• Basic understanding of machine learning and Generative AI concepts.