Sr Scientific Support Specialist - 1st Shift

Sr. Scientist Support Specialist

Work Schedule: 10 hr shift/days

Environmental Conditions: Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Warehouse, Will work with hazardous/toxic materials

Job Description: Sr. Scientist Support Specialist

1st Shift (6:00am-4:30pm EST) $25/hr.

This position is passionate about service delivery excellence within Unity Lab Services! Specific activities related to the job function could include order entry/management, operating customer procurement systems, chemical handling/evaluation, and inventory management.

Responsibilities:

• Provide support for handling of raw materials, cleaning reagents, gowning supplies and consumables, including sanitization of all items being transferred into the cleanrooms.
• Ensure that all required materials and PPE are available for GMP cleaners before the end of shift.
• Ensure that GMP manufacturing teams and training lab have access to all necessary supplies and PPE as required.
• Promote a safe work environment through various safety initiatives within functional areas.
• Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments.
• Provide technical expertise and training to a diverse cross-functional team.
• Follow well defined procedures as outlined by Best Practices, SOP's & work instructions. Take directions from Site Supervisor/Team Leader regarding daily duties.
• Shows strengths in assembling, communicating and explaining job or site-specific performance metrics to Direct Manager.
• Communicates any customer issues or potential problems
• Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
• Listens to customer concerns, constructively diffuses dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times.
• Adopts Practical Process Improvement (PPI) methodologies
• Attend required training sessions.
• Participate in projects and carry out duties as assigned.

Education:

• High school diploma, or equivalent required.
• Biotechnology Course Certificate preferred.

Experience:

• Experience in a GXP laboratory setting.
• 2-3 years of dynamic proven experience preferred.

Knowledge, Skills, Abilities:

• Proven verbal, written and presentation skills.
• Displays a high level of confidentiality for both customer and Thermo Fisher Scientific.
• Proven perfection in customer service skills.
• Detail oriented, problem solver, promotes team environment.
• Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint).
• Ability to establish and foster positive customer relationships.
• Strong interpersonal skills and proactive approach in all duties.
• Ability to instantly adapt to a flexible and changing schedule.
• Demonstrate a sense of urgency in completing work assignments.
• Good time management and organizational skills.
• Should be prepared to work overtime as required.

Working Conditions:

• Works primarily at customer locations, in office environment, around shipping/receiving docks, stockrooms, cleanroom suites, storage locations and laboratory environments.
• It may be vital to walk/stand for 75-85% of the day.
• Must possess motor skills appropriate to the task.
• Capable of lifting, pushing and pulling 30-40 pounds consistently up to 50 lbs.
• May have the capability to operate material handling equipment like push carts and pallet jacks.
• Competently wear and use Personal Protective Equipment (PPE) as required for the role.