Service Sales Account Manager

Sales Account Manager

Work Schedule: Standard (Mon-Fri)

Environmental Conditions: Office

Job Description:

Thermo Fisher Scientific Service Contracts Sales Account Manager

Skills:

• Microsoft Dynamics CRM
• CRM Microsoft Office

Company Overview: Thermo Fisher Scientific is a dynamic and innovative leader in the scientific research and laboratory solutions sector. Committed to advancing scientific discovery, our mission is to enable our customers to make the world healthier, cleaner, and safer. We take pride in delivering cutting-edge products and services that empower scientists and researchers worldwide. Our focus extends beyond innovation to fostering a positive and collaborative work environment, where our diverse team works together to drive progress and impact in the scientific community.

Position Overview: We are seeking a motivated and results-driven Sales Account Manager to join our expanding Service Contracts team. The successful candidate will play a key role in managing customer relationships, identifying business opportunities, and driving revenue growth through strategic account management. This is an excellent opportunity for a self-starter who is passionate about sales and eager to contribute to the success of a growing organization.

Responsibilities:

• Manage and develop relationships with existing and prospective customers to drive business growth.
• Identify customer needs and provide tailored solutions by promoting our products/services.
• Build and maintain a strong sales pipeline through proactive account management and business development activities.
• Collaborate with internal teams, including the Service team, to deliver value to customers and achieve sales targets.
• Maintain accurate and up-to-date records of customer interactions and sales activities using our Microsoft Dynamics CRM system.
• Provide product/service information, pricing details, and proposals to support customer decision-making.
• Ensure customer satisfaction by addressing concerns and identifying opportunities for upselling or cross-selling.
• Stay informed about industry trends, market conditions, and competitors to enhance sales strategies.
• Participate in training sessions to stay updated on product/service knowledge and sales capabilities.

Qualifications:

• Proven experience in sales, account management, or a related role.
• Strong communication and interpersonal skills, with the ability to build long-term customer relationships.
• Results-driven mindset with a demonstrated track record of achieving sales targets.
• Familiarity with CRM software and proficiency in Microsoft Office Suite.
• Ability to work independently and collaboratively within a team environment. Excellent organizational and time-management skills.
• Bachelor's degree in Business, Marketing, or a related field is a plus.

Benefits:

• Competitive base salary with performance-based incentives.
• Comprehensive health and dental benefits.
• Opportunities for professional development and career advancement.
• Positive and collaborative work culture.