Lab Support Engineer (lc - ms Instrumentation)

Discover Impactful Work

The Lab Support Engineer provides system analysis and maintenance for new and existing laboratory instrumentation across various sites. The role involves working with staff from different departments to produce requirements, facilitate validation and qualification of laboratory instrumentation, and train staff in troubleshooting and operation. The engineer also interacts with vendors for technology demonstrations and supports the introduction and ongoing use of new technologies.

A Day in the Life

Performs unit system tests (IQ/OQ/Calibration) and, as needed, PQ (Performance Qualification) and validation testing.

Prepares detailed system specifications based on user requirements for instrumentation and coordinates demonstration units with vendors.

Develops instrumentation validation protocols for mainstream analysis.

Develops SOPs (Standard Operating Procedures) and testing procedures for emerging technologies and performance qualification regiments for existing technologies.

Prepares system documentation, including requirements documents, specification documents, test plans, and user manuals for instrumentation.

Coordinates with Operations staff on the deployment of instrumentation and provides training to end-users on newly deployed technology systems.

Oversees the installation of new instrumentation.

Troubleshoots and trains new staff in the troubleshooting of existing instrumentation.

Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy, and reports findings.

Keys to Success

Education

Bachelor's degree or equivalent and relevant formal academic/vocational qualification.

Experience Previous experience (comparable to 8+ years) that provides the knowledge, skills, and abilities to perform the job.

In some cases, a combination of appropriate education, training, and/or directly related experience will be considered sufficient to meet the role's requirements.

Knowledge, Skills, Abilities

Working knowledge and understanding of laboratory equipment and troubleshooting foundations.

Extensive knowledge of LS-MS, HPLC, MS, relational databases, and instrumentation operation/data reduction.

Familiarity with systems used at PPD or within the CRO/Pharmaceutical industry.

Strong communication and interpersonal skills.

Demonstrated problem-solving and troubleshooting skills.

Attention to detail and ability to multi-task.

Ability to train others.

Ability to work in a collaborative team environment.

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

Able to work upright and stationary and/or standing for typical working hours.

Able to lift and move objects up to 25 pounds.

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technology with proficiency.

May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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