IT Systems Engineer

GxP It Support Specialist

We are looking for a new joiner in our IT Operations and Services team supporting our Horsham and Crawley sites. The main purpose of this role is GxP IT support with specialized focus in core infrastructure, commercial infrastructure and IOT support. We work in close collaboration with Engineering, Quality, and Validation teams to align on system validation standards for use in computer systems as well as Good Manufacturing Practices (GMP's) and SOX.

Key Responsibilities

• Work in compliance with regulatory, global, and site quality guidelines, follow procedures accurately in accordance with Standard Operating Procedures
• Ensure changes to electronic systems are fully documented and performed in a controlled manner, and develop qualification documentation (CC, IQ's, OQ's, PQ's, etc.)
• Coordinate with project vendors to support and build site systems to align with company standards.
• Support site manufacturing and commercial systems (training will be provided)
• Forge good vendor relationships and collaborate with vendors on providing IT system support and assist in resolving issues
• Administration of Backup routine, including monitoring, restoration of files, tape changes, rotation and labelling.
• Administration of Active Directory, Windows' security patches, Anti-virus software including ensuring pattern files are successfully updated for isolated network devices.
• Diagnose and resolve issues, identify risks and perform disaster recovery development and testing
• Support and communicate with end users, and respond to ServiceNow tickets

Requirements/Qualifications

• Ability in working with customers to identify business and technical requirements and implement efficient technical solutions
• Experience with GMP and/or with deploying, maintaining, and developing validated systems in regulated healthcare environments
• Comprehensive understanding of IT processes and standards related to computers, infrastructure, virtualisation, and cloud technologies
• Proficiency in Windows, Linux, and network device management system administration
• Experience with virtual environment technology such as VMWare or HyperV and with backup technologies such as Veeam, Avamar
• Expertise in identifying, diagnosing, and resolving issues on GxP PCs and third-party applications engage functional teams as needed
• Dynamic self-starter approach, with excellent problem-solving skills and capable of working on multiple complex projects.

What We Offer

• A varied workday and ability to work with a large network of colleagues and vendors
• The benefit of a personal development plan and ongoing support from manager
• Constant learning and the ability to expand the role.

Each one of our 140,000 outstanding minds has a unique story to tell. We value diversity in our teams as well as an inclusive and agile working environment. Integrity, Intensity, Innovation, and Involvement are our 4-i key values that we encourage in everyone who joins our company.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.