IT Site Support Engineer

Systems Analyst II

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Join our IT team at Thermo Fisher Scientific and contribute to technological innovation that enables our customers to make the world healthier, cleaner, and safer. As a Systems Analyst II, you'll collaborate with cross-functional teams to implement, maintain, and optimize critical business systems. You'll leverage your technical expertise and analytical skills to gather requirements, design solutions, and ensure smooth operations of enterprise applications.

Work closely with business partners to understand needs, document requirements, and translate them into effective technical solutions. Lead the configuration, testing, and deployment of system enhancements while ensuring compliance with corporate standards. Provide technical guidance to resolve complex issues and drive continuous improvement initiatives. Your work will directly impact our ability to serve customers and advance scientific discovery.

• Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of experience in systems analysis, business analysis, or similar technical role

• Preferred Fields of Study: Computer Science, Information Systems, Business Administration, Engineering or related field

• Additional relevant certifications (e.g., ITIL, ServiceNow, SAP, Agile) preferred

• Strong understanding of software development lifecycle (SDLC) and project management methodologies

• Demonstrated ability to gather, analyze and document business requirements

• Excellent analytical and problem-solving skills with attention to detail

• Strong verbal and written communication skills to interact with all levels of stakeholders

• Experience with enterprise systems like SAP, ServiceNow, Oracle, or similar platforms

• Knowledge of IT service management practices and change management processes

• Proficiency in Microsoft Office suite and relevant technical tools

• Ability to work independently and as part of a team

• Experience in regulated industries (e.g., GxP, FDA, SOX) preferred

• Experience mentoring team members and providing technical guidance

• Ability to manage multiple projects and priorities effectively

• Flexibility to support operations outside standard business hours occasionally

• Foreign language skills may be beneficial