Field Service Engineer Molecular – Lazio/campania

Field Service Engineer (f/m/d) Molecular Spectroscopy – Lazio/Campania

This is an excellent opportunity to start your career in our growing Field Service team and make a difference - you will receive comprehensive training from our colleagues to get you started with your development within Thermo Fisher Scientific.

The main focus of the role is repair, maintenance and installation of Molecular products (FT-IR, FT-NIR, UV-VIS, Raman and IR Microscopy) within the territory listed above.

A day in the life:

• Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.
• Perform remote and on-site troubleshooting and repair on MOL products.
• Install our products from our diverse MOL portfolio, demonstrate instrument specifications and teach customers on use and maintenance.
• Perform preventive maintenance and qualifications on customer instruments and help to improve instrument uptime and availability.
• Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.
• Keep track and maintain local spare part's inventory.
• Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, Field Service Reports, Service Work Orders and Quotes.

Keys to success:

• Professional training or University degree (bachelor/master/diploma) in Science or mechanical/electronic/medical engineering, or equivalent.
• Experience in an analytical laboratory is a plus.

Knowledge, skills, abilities:

• Curiosity about analytical instruments, systems, applications, new products and technologies.
• Self-organized and efficient way of working.
• Collaborative nature and positive appearance.
• Good knowledge of local language and English and good communicator.
• Good hardware and software skills, especially of Windows operating systems and applications as well as Microsoft Office package.
• Ability to travel up to 75% within the designated area in the territory and occasionally within the EMEA region.
• Valid driving license (Class B)

We are offering employment with an innovative and growing organization with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation. The role comes with a competitive salary plan, company car and further employee benefits.