Field Service Engineer

Job Title

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting

Job Description

Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order. Conduct on-site scheduled planned maintenance visits. Provide troubleshooting and repair support for customers and other field service personnel. Cultivate and develop positive working relationships with customers, system users and company personnel. Complete and submit field service reports. Provide training for customers and users on system maintenance Provide feedback to product quality teams. Provide appropriate input in writing updating and correcting various Thermofisher microscope system documentation. Provide input for various reports including identifying and isolating unique problems with system. Act as a subject expert and resource for training.

Position Requirements

Typically requires a University degree or equivalent experience in electronic system troubleshooting. Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems. Experience on troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired. Excellent interpersonal communication skills. Proven ability to troubleshooting complex systems and subsystems down to component level. Able to read and interpret schematics. Familiar with UHV phenomenon and technology.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.