People Support Manager

Property People Support Manager

Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations.

Potential Career Path

People Support Director – Regional Director of People Support – Corporate People Support Director

Essential Job Functions

1. Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
2. Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.
3. Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level.
4. Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.
5. Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.
6. Develop and/or implement training programs as needed and/or to meet required brand standards.
7. Perform activities related to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce.
8. Follow sustainability guidelines and practices related to HHM's EarthView program.
9. Assist with functions of company's HRIS and Payroll system to ensure timely and accurate pay periods.
10. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
11. Perform other duties as requested by management.

Position Requirements

• Bachelor's Degree in Human Resources or a related field preferred.
• 3 -5+ years previous Human Resources experience, preferably in a hospitality setting.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It