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Office Operations Manager

Lead front office team to deliver exceptional customer service and streamline office operations
Manheim, Pennsylvania, United States
Mid-Level
$45,000 – 50,000 USD / year
yesterday
The Manufacturers' Association

The Manufacturers' Association

A regional trade organization in Pennsylvania providing advocacy, networking, and training services for manufacturing companies.

2 Similar Jobs at The Manufacturers' Association

Office Operations Manager

Ready to join a team where every day brings something new? Do you thrive in a high-energy, fast-paced environment where leading/managing employees and problem-solving are part of the fun? If you're looking for a dynamic role where your skills make a real impact, PCI Auctions wants to hear from you!

We're on the hunt for a reliable, detail-oriented Office Operations Manager to become an essential part of our growing team. In this role, you'll be leading the front office staff, playing an integral role in ensuring our customers are taken care of.

The ideal candidate is an impactful manager, thrives in organized chaos, is a strategic leader and loves turning challenges into opportunities. If you're passionate about leading a staff, teaching top notch customer service and being part of a company on the moveβ€”this could be your perfect fit!

To succeed in this position, you must possess the following values:

  • Hardworking – we work hard but still have fun and you're not afraid to roll up your sleeves to get the job done
  • Adaptable – our work environment is never dull, you're comfortable with each day bringing new tasks and challenges
  • Understand the Why – you are curious and ask questions so you can learn more and always understand the "why" behind why we do things the way we do
  • Thick-Skinned – you embrace challenges and attack them head on

Perks:

  • $500 hiring bonus provided once 90 days of service have been achieved
  • Paid time off
  • 401(k) with company matching
  • Weekly paychecks
  • Workforce advocate with resource exploration & personal goal setting
  • Holiday pay
  • Employee referral program
  • Professional & personal development opportunities
  • Employee appreciation events
  • Advancement opportunities
  • Employee recognition programs
  • Casual environment

**We do not offer health benefits**

Responsibilities & Duties:

  • Leads, manages and holds the Front Office team accountable for exceptional customer service
  • Handles high level customer issues
  • Continuously improves and streamlines processes and procedures
  • Ensures our vendor projects and relations are positive and successful
  • Participates in the Leadership Team to ensure the positive forward movement of the company

Qualifications & Skills:

  • Leading/managing employees
  • Can compartmentalize stressful situations
  • Ability to utilize Microsoft suite
  • Quick and adaptable learner
  • Organized
  • Excellent communicator
  • Strategic thinker
  • 'Outside the Box' thinker – problem solver

Work Schedule:

Monday through Friday 8:00am – 5:00pm

Salary:

$45,000 - $50,000 annually

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Office Operations Manager
Manheim, Pennsylvania, United States
$45,000 – 50,000 USD / year
Operations
About The Manufacturers' Association
A regional trade organization in Pennsylvania providing advocacy, networking, and training services for manufacturing companies.