Service Desk Technician

Service Desk Technician

LaSalle Network is on the hunt for a Service Desk Technician for a logistics client in Itasca and Palatine, IL. If you've got a passion for problem-solving, thrive in fast-moving environments and want to sharpen your IT skills, this role is for you. You'll configure devices, prep systems for shipment and keep tech running smoothly for a wide range of customers.

Service Desk Technician Responsibilities:

• Configure Windows 10/11 systems and prepare them for end users
• Set up, image and ship out devices
• Install and troubleshoot peripherals (Konica, Zebra, etc.)
• Work with Dell computers and related hardware
• Support the IT team with day-to-day requests and projects

Service Desk Technician Requirements:

• Basic Windows OS knowledge; imaging experience is a plus
• Growth mindset with willingness to learn new tools and systems
• Experience with CargoWise, AS400, O365 or Zoom is a strong advantage
• Excellent attention to detail and communication skills
• Customer service mindset and ability to work collaboratively

Interviews are one round, 60 minutes—so bring your best self! Expect basic troubleshooting and behavioral questions along with a chance to show off your personality. If you're ready to join a team that values hard work, service and growth, apply today.

Best, Mike McGlauchlin Senior Project Manager – Technology Service LaSalle Network