Inside Sales Representative

Inside Sales Representative

Location: Southwest Chicago Suburbs (Onsite Only) Industry: Manufacturing – Valves & Flow Control Employment Type: Full-Time

Overview: My client is a leading manufacturer of industrial valves, proudly serving the market for over 150 years. Based in the southwest suburbs of Chicago, the company has built a legacy of engineering excellence, product innovation, and long-standing customer partnerships across a wide range of industries.

They are currently seeking a technical Inside Sales Representative to join their onsite team. This role is focused exclusively on inbound sales and customer support—ideal for someone who is detail-oriented, technically inclined, and experienced in a manufacturing environment.

Key Responsibilities:

• Handle inbound calls and email inquiries from customers regarding product information, pricing, and availability
• Provide technical support and guidance on valve specifications and applications
• Prepare accurate quotes and process orders from start to finish
• Collaborate with internal departments including engineering, production, and shipping to ensure customer satisfaction
• Maintain strong relationships with existing customers by delivering responsive, knowledgeable service
• Accurately manage customer information and sales activity in the CRM system

Requirements:

• Minimum of 2 years of inside sales experience in a manufacturing environment
• Strong technical aptitude—able to understand and communicate product details clearly and confidently
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Proficient in Microsoft Office and CRM platforms
• Must be able to work onsite full-time in the southwest suburbs of Chicago

What's Offered:

• Competitive base salary
• Annual bonus based on performance
• Full benefits package including health, dental, vision, and 401(k)
• Education reimbursement programs to support continued professional growth
• The opportunity to join a 150-year-old industry leader known for stability, innovation, and quality