Customer Service Representative

Customer Service Representative

We are seeking a dedicated Customer Service Representative to join our team. This onsite role requires strong communication skills, problem-solving capabilities, and a passion for assisting others. The ideal candidate will handle a high volume of inbound phone calls with the ability to upsell additional products or services.

Key Responsibilities:

• Handle inbound calls from current customers to assist with their current service with the end goal of upselling an additional product or service
• Provide accurate information and resolve customer issues in a timely and professional manner.
• Update and maintain customer information in various databases.

Qualifications:

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Excellent interpersonal and problem-solving abilities.
• Ability to work onsite 5 days a week.
• Basic computer skills and familiarity with customer service software or CRM systems.
• Previous customer service or call center experience is a plus but not required.

Logistics:

• Pay is starting at $17.25/hr plus uncapped commission
• Benefits offered: Medical, Dental, Vision

Please apply today and we will follow up with next steps

Thank you, Kaylyn Nagle Project Manager LaSalle Network