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Customer Service Representative
Resolve billing and service issues efficiently to enhance customer satisfaction
Charlotte
Entry Level
$15
– 18
USD / hour
yesterday
The LaSalle Network
A staffing, recruiting, and culture firm specializing in professional services across various industries.
29 Similar Jobs at The LaSalle Network
Customer Service Representative
LaSalle Network is currently working with a client who is hiring for a full-time Customer Service Representative! This position is hybrid in the Charlotte, NC area! Our client is looking for an individual that has strong communication skills, positive attitude and eagerness to learn and grow in a fast-paced environment.
Customer Service Representative Responsibilities:
- Answer inbound calls from customers in regard to any billing and service issues
- Communicate with customers over phone, email or written correspondence in a timely manner
- Act as a liaison between customers and service operators
- Transfer customer to third party vendor to make payments
- Initiate and terminate services as requested
Customer Service Representative Requirements:
- High School diploma or equivalent, bachelor's highly preferred
- 1+ years of customer service experience
- Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms
If you are interested in this opportunity and feel you match the above criteria, please apply today! Heather Hartley Team Lead
About The LaSalle Network
A staffing, recruiting, and culture firm specializing in professional services across various industries.