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Customer Service Representative

Resolve billing and service issues efficiently to enhance customer satisfaction
Charlotte
Entry Level
$15 – 18 USD / hour
18 hours agoBe an early applicant
The LaSalle Network

The LaSalle Network

A staffing, recruiting, and culture firm specializing in professional services across various industries.

29 Similar Jobs at The LaSalle Network

Customer Service Representative

LaSalle Network is currently working with a client who is hiring for a full-time Customer Service Representative! This position is hybrid in the Charlotte, NC area! Our client is looking for an individual that has strong communication skills, a positive attitude and eagerness to learn and grow in a fast-paced environment.

Customer Service Representative Responsibilities:

  • Answer inbound calls from customers in regard to any billing and service issues
  • Communicate with customers over phone, email or written correspondence in a timely manner
  • Act as a liaison between customers and service operators
  • Transfer customer to third party vendor to make payments
  • Initiate and terminate services as requested

Customer Service Representative Requirements:

  • High School diploma or equivalent, bachelor's highly preferred
  • 1+ years of customer service experience
  • Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms

If you are interested in this opportunity and feel you match the above criteria, please apply today! Heather Hartley Team Lead

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Customer Service Representative
Charlotte
$15 – 18 USD / hour
Support
About The LaSalle Network
A staffing, recruiting, and culture firm specializing in professional services across various industries.