Medical Operations Supervisor - LPN In Albany, NY

Operations Supervisor

For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. At IMA, we are not just a company; we are a community committed to making a difference.

The Operations Supervisor plays a vital role in supporting the training, development, and coordination of IMA's medical staff across multiple office locations. This position ensures clinical staff are fully prepared to deliver quality care, remain compliant with regulatory standards, and consistently meet client and contract requirements. The salary range for this position is $60,000-$65,000 depending on experience.

Key responsibilities include:

• Leading training, onboarding, and ongoing education for medical staff to ensure compliance with clinical, safety, and regulatory standards.
• Serving as a resource for staff and managers on protocols, policies, equipment use, and contract requirements.
• Conducting audits, performance evaluations, and competency assessments to maintain quality assurance and readiness for inspections.
• Overseeing equipment compliance, inventory, and troubleshooting of clinical workflows, billing, and operational issues.
• Partnering with leadership to support new client startups, contract compliance, and continuous process improvement.

Qualifications:

• Required: Licensed Practical Nurse (LPN), 3–5 years of clinical experience.
• Preferred: Associate degree or equivalent, prior experience in an occupational health setting.
• Ability to travel and adapt to the needs of multiple clinic locations.

Benefits:

• Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages.
• Flexible Scheduling Options: Flexible schedules to meet your needs including part-time, weekend only options, no weekend options, etc.
• Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
• Retirement: A 401k plan with employer matching for a secure financial future.
• Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
• Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA's tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
• Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
• No on Call Responsibilities: When you are home, you can leave work behind.

The IMA Group is an Affirmative Action/Equal Opportunity Employer. Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.