HR Operation Specialist

HR Operation Specialist

We're an integrated communications consultancy that specializes in solving hard problems for tech companies. Headquartered in Silicon Valley, we've established a global infrastructure tuned for the tech industry. Toward this end, we operate offices in Boston, Beijing, Hong Kong, Jakarta, Kuala Lumpur, London, Munich, Paris, Portland, San Jose, Seoul, Shanghai, Singapore, Shenzhen, Taipei, Thailand, and Tokyo.

We're a company that values diversity and inclusion. We're proud to be an equal opportunity employer. We welcome applications from all individuals irrespective of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, religion, disability status, veteran status or any other characteristic.

This is a 1-year contract position.

Handle administrative tasks related to general office management, human resources, and IT.

General Administration

• Monitor and replenish office supplies, ensuring availability as needed.
• Manage subscription contracts for online newspapers, magazines, and other essential services; maintain a comprehensive list of IDs and passwords.
• Coordinate hotel reservations for visiting colleagues and prepare visitor information packs.
• Order business cards during hiring or promotion processes as necessary.
• Organize office events to enhance team bonding, including meal orders, birthday celebrations, and holiday parties.
• Coordinate external contracts for office equipment maintenance, cleaning, and disinfection services.
• Assist with general office tasks and respond to assignments from supervisors, providing timely updates on progress.
• Ensure a clean and organized working environment.

HR Operations

• Work closely with the management team and Regional HR on HR-related functions, ensuring compliance to HR policies and procedures
• Oversee end-to-end employee lifecycle processes, including onboarding and offboarding.
• Manage labor and attendance records to ensure compliance and accuracy.
• Administer the Human Resource Information System (HRIS) for effective data management.
• Support the administration of employee benefits and contribute to fostering a positive and inclusive workplace culture.
• Contribute to internal communication initiatives and support learning and development programs.
• Support employee communications programmes and assist in learning and development initiatives.
• Contribute to internal communication initiatives and support learning and development programs.

IT Support

• Order and manage PC-related equipment and accessories.
• Arrange repairs for malfunctioning computer equipment.
• Oversee the management of office equipment, including telephones, printers, and switchboards.

The Hero's Background: Qualifications

• 3-5 years' experience in similar role
• Come with a "can do" attitude.
• Fluent in spoken and written English
• Be proactive in dealing with changes as business evolves with time
• Good planning and organizational skills
• Well-developed interpersonal and communication skills
• Professional appearance and manner
• Experience in office management capacity
• Computer literate
• Ability to negotiate effectively

Come join us and be at the forefront of marketing and communications, and work with industry-leading tech brands. We value diverse thinking, inclusion in decision making and embrace ideas that push the boundaries.