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Coordinator, Retail Operations
Implement strategies to drive brand loyalty and increase store sales through exceptional customer service.
Pinehurst, North Carolina, United States
Entry Level
2 months ago
The GIST
The GIST provides sports content, experiences, and community for women.
Job is no longer active
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✨ About The Role
- Deliver exceptional customer service to all Gift Shop guests to drive repeat visits and brand loyalty
- Assess customer needs, provide solutions, and offer in-depth product knowledge
- Utilize upselling techniques to increase store sales and achieve sales goals
- Manage point-of-sale, including processing payments, returns, exchanges, and ensuring accurate pricing
- Maintain a tidy shopping environment, manage inventory, and represent the USGA with professionalism and enthusiasm
⚡ Requirements
- Bachelor's degree or equivalent experience required
- 2+ years of professional retail experience
- Excellent customer service skills and ability to provide in-depth product knowledge
- Proficiency in Microsoft Office, NetSuite, and Square Point-of-Sale
- Strong problem-solving and conflict resolution skills
- Ability to work some weekends, holidays, and occasional nights
- Positive team player with the ability to motivate, manage, and work with others
Coordinator, Retail Operations
Pinehurst, North Carolina, United States
Operations
Job is no longer active
About The GIST
The GIST provides sports content, experiences, and community for women.