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Coordinator, Retail Operations

Implement strategies to drive brand loyalty and increase store sales through exceptional customer service.
Pinehurst, North Carolina, United States
Entry Level
3 weeks ago
The GIST

The GIST

The GIST provides sports content, experiences, and community for women.

✨ About The Role

- Deliver exceptional customer service to all Gift Shop guests to drive repeat visits and brand loyalty - Assess customer needs, provide solutions, and offer in-depth product knowledge - Utilize upselling techniques to increase store sales and achieve sales goals - Manage point-of-sale, including processing payments, returns, exchanges, and ensuring accurate pricing - Maintain a tidy shopping environment, manage inventory, and represent the USGA with professionalism and enthusiasm
- Bachelor's degree or equivalent experience required - 2+ years of professional retail experience - Excellent customer service skills and ability to provide in-depth product knowledge - Proficiency in Microsoft Office, NetSuite, and Square Point-of-Sale - Strong problem-solving and conflict resolution skills - Ability to work some weekends, holidays, and occasional nights - Positive team player with the ability to motivate, manage, and work with others
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Coordinator, Retail Operations
Pinehurst, North Carolina, United States
Operations
About The GIST
The GIST provides sports content, experiences, and community for women.