Sales Support Assistant, KBZK

Sales Support Assistant Ii

Are you ready to be the backbone of a dynamic sales team in one of Montana's most vibrant markets? KBZK in Bozeman is seeking a dedicated Sales Support Assistant II who will play a crucial role in supporting our sales department's day-to-day operations. You'll be the vital link between our clients and our team, ensuring exceptional customer service while helping drive our station's success in the beautiful Gallatin Valley.

What You'll Do:

• Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities
• May input ads into the ad order system
• Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service
• Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met
• Calculate and have the ability to communicate rate packages to client and prospects
• Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication
• Facilitate & process sales presentations
• Generate sales reports
• Identify and correct any billing errors or issues prior to end of month
• Correctly input client billing adjustments within the same month as dispute identified
• Attend sales training and planning meetings
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call
• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner
• Provide exemplary customer assistance
• Adheres to company policy and assigned standards of performance
• Other duties as assigned

What You'll Need:

• High school diploma or equivalent required
• Generally 2+ years of experience in administrative or sales support or a related field preferred

What You'll Bring:

• Strong customer service skills
• The ability to read, analyze, and interpret sales demographics information and creative layouts
• Must have the ability to generate reports, business correspondence, and presentations
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers
• Must have the ability to calculate figures related to the advertising rate packages
• Proficient use of Microsoft Office (Excel, Word, Outlook)
• Must have the ability to learn new software programs such as ad order entry and customer relations management software
• Must have good organizational skills and the ability to meet deadlines
• Communicate and work as a team player both internally and externally

Our Team:

We have hikers, rock climbers, mountain bikers, kayakers, runners, skiers, fishing enthusiasts, boaters, and every other mixture of diverse backgrounds, passions, and life experiences. We are a community of welcoming, mission-focused, and lively people who continue to grow as we grow our company and rise to our full potential in every aspect of our business.

Where You'll Live, Work, and Play:

Bozeman, Montana, has a history still alive with the remnants of bygone days and sustains a local heritage that can still be found throughout the community, with nine historical districts and more than 40 individual properties listed on the National Register of Historic Places.

The town of Bozeman provides a unique environment for a different kind of lifestyle and often tops lists of best places to live. It is blessed with relatively good weather, outstanding scenery, unparalleled recreational opportunities, world-class fishing, plenty of cultural activities, galleries, museums, and the like. Tech start-up companies are prevalent and growing in the area.

The Bozeman area has served as a filming site for a number of films, including The Wildest Dream, A River Runs Through It, A Plumm Summer and Amazing Grace, and Chuck. Bozeman is a short (and beautiful) drive to Yellowstone National Park. Big Sky resort draws the world's wealthiest people as well as A-list celebrities. If you're skiing at Big Sky, you could literally run into your favorite celebrity or professional athlete. Bozeman is also an up-and-coming foodie town. We have very few chain restaurants because people here want the unique experience of dining local, from pizzerias that feature southwest Montana's best home-grown ingredients to steakhouses that showcase local grass-fed and sustainably raised beef.