Account Manager

Commercial Landscape Services Account Manager | Houston, Tx

The CLS Account Manager is responsible for managing client relationships by monitoring daily operations activities and contract specifications to exceed client expectations. This role involves developing referral networks, building relationships, conducting site walk-throughs, creating proposals, and pursuing the collection of accounts receivable. Compensation Information $55,000.00 - $60,000.00 based on experience and also offers potential bonus

Job Duties

Responsibilities: • Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met. • Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals. • Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates. • Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team. • Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations. • Identify, estimate, and propose problem-solving and site enhancement opportunities for clients. • Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements. • Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork. • Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules. • Pursue professional development in the horticultural industry and stay current on industry events and trends.

Additional responsibilities:

• Schedule jobs as close as possible to mitigate travel time. Work with the Branch Manager to adjust the schedule based on customer needs and seasonal demands.
• Assign Crew Leaders and crew members prudently to encourage the highest levels of production and training. Be aware of individual skill sets and opportunities to train less experienced employees.
• Allocate all equipment needed to complete the job to each crew (ex. – trucks, trailers, mowers, skid steer, etc.)
• Maintain maintenance logs on all trucks, trailers, mowers, skid steers, large equipment, and 2-cycle machines.
• Maintain equipment as needed to ensure proper performance.
• Work with the Branch Manager on the execution of all large repairs.
• Visit all crews on job sites to ensure crews are working efficiently.
• Use 'Property Inspection Form' as a meter for overall crew quality on the site.

Qualifications

• High school diploma or equivalent. • One to two years of related industry experience and/or training. • Proficient in Microsoft Office and other computer or software programs necessary to complete job duties. • Driver's license. • Ability to acquire applicator licenses as necessary per state requirements. • Ability to complete required safety courses upon hire. • Ability to operate power equipment.

Additional Information

We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels. • Group health plans* • Short-term and long-term disability insurance* • Life insurance* • Paid parental leave • 401k with up to a 4% company match** • Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount • Holidays and paid time off* • Payroll savings plan* • Charitable matching gift program* • Employee referral bonus program* • Employee Educational Scholarship* • Davey Family Scholarship* • 20% discount on all Davey services* • Cell phone discounts* • Vehicle purchase discount program* • Plus, so much more!

* All listed benefits available to eligible employees on Day 1. ** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.

Company Overview

The Davey Tree Expert Company

Divisional Overview

On Site