Customer Service Representative - Distribution

Is This Job For You?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution centres!

Responsibilities

1. Answer incoming calls and assist both internal and external customers with outstanding customer service
2. Generate reports and identify discrepancies in data
3. Create service work orders
4. Prepare operating reports and provide administrative support for various departments including distribution centre management
5. Assist in the training of new associates
6. Data entry and general office duties

Qualifications

• High school diploma or equivalent
• Previous experience in a warehouse environment is an asset
• Excellent written and verbal communication skills
• Ability to provide exceptional customer service in a fast paced environment
• Punctuality and dependability is a must
• Team player with a positive attitude
• Attention to detail
• Flexibility to work a variety of shifts, including evenings and weekends, as required

Why The Brick?

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com